Feedback from our Guests

 

Morris

September 2016
trip created by Africa Specialist Hilari Ross

Travelled to:

Hilari planned the perfect customized trip for me to South Africa and Mauritius. We chatted by phone twice, and by email a couple of times, yet she knew precisely what kinds of tours and accommodations would suit my personality and tastes. What an amazing adventure I had! Something I have been thinking about doing for many years has been realized. I will never forget the experience. Thank you, Hilari!
 

 

Lani & Matt B

September 2016
trip created by Africa Specialist Elizabeth Bradford

Travelled to:

Dear Elizabeth,
Thank you so much for the sweet package in the mail!
We wanted to tell you how appreciative we are for your hard work to make our trip as special and amazing as it was. Every day was exciting and successful, making it truly a trip to remember. All hotels were luxurious and had great service, far exceeding our expectations.
Sending you all our thanks, 
Lani and Matt Bettinger
 

 

Strunk

August 2016
trip created by Africa Specialist Elizabeth Bradford

Travelled to:

We had a wonderful experience traveling in South Africa. It was truly one of the best vacations of all time. Elizabeth did a wonderful job putting the itinerary together. She was endlessly patient with us as we tweaked here and there and added on more experiences to maximize our trip. All of the accommodations were brilliant - top notch. We especially loved the Kariega Game Reserve. It was a perfect first safari experience for our children. We also loved Oddshorrn and the ostrich farm more than we expected - we could have spent another night in that area. We can't wait to go back to South Africa again and would definitely book through you guys. All of the services and recommendations were fantastic. Special thanks to Elizabeth for putting it all together for us!
 

 

Stachiw

August 2016
trip created by Africa Specialist Elizabeth Bradford

Travelled to:

It was a trip of a lifetime. Elizabeth is a fantastic consultant who worked closely with me to put together the perfect itinerary for our family. Cape Town was wonderful and we absolutely loved Rovos Rail. We ended the trip with a safari that exceeded our expectations. All of the transfers and tours were on time with no issues. I could not have imagined a better vacation. Thank you SAA!
 

 

Scott F

July 2016
trip created by Africa Specialist Elizabeth Bradford

Travelled to:

 

Hi Elizabeth,
Well, we are finally back home, recovering from our AWESOME  South Africa trip!!
I just want to let you know that the trip you put together for all of us was OUT OF THIS WORLD!!  It was probably our best trip that we have been on in our life!!   
I want to THANK YOU for putting this trip together!!!  Everything that you suggested, we did, and glad that we did it!!  There is not one thing that we can complain about!!  That is how smooth and great the trip was.  
It was a trip of many "FIRSTS": First time in South Africa, First time on safari, First time seeing many of the animals that we did, First time at the Falls, First time on a big vacation with Bruce and Mel (and they still like to hang with us), First time I had to carry around an additional 35lb sculptor where-ever we traveled to that Jo bought the 2nd day of our trip, etc.....and the list goes on and on!! All of it a great time!!
All the accommodations, from the hotel in Cape Town and Joburg, to the unbelievable Buffalo Camp in Kruger, to the hotel in walking distance to Victoria Falls, these were way above what we expected!!  Especially at the Camp!!  Besides the awesome cabins they put us in and the safaris we participated in, the food was out of this world as well!!  Everyone there treated us like royalty. We are not use to that at all and it was such a wonderful experience!! All of the transportation to and from hotels, airports, even on the tours in Cape Town, were again tremendous and all ON TIME!!  Amazing!!
You really out did yourself and we appreciate all the time and effort you put into making this an AWESOME trip for all of us!!!  One that we will never, ever forget!
Thank YOU...THANK YOU....THANK YOU!!!
 

 

Dunn

June 2016
trip created by Africa Specialist Sherry Lankin

Travelled to:

The trip was AWESOME! Sherry did a fantastic job tayloring the tours to our varied interests. The only thing I would do differently next time would be to add more days in Cape Town and slow down the pace, to afford more free time for exploration! 
Thanks Sherry!
 

 

Vicki S

June 2016
trip created by Africa Specialist Mark Black

Travelled to:

Mark--we have arrived home safely from our incredible trip. Now trying to adjust body clocks :)
Just had a little something emailed to you from Starbucks to say thanks for all you did for the last six months to get us organized and ready to go! Please let me know it arrives safely in your "inbox."
We now face the daunting task of going through all the photos we took so that our friends will indulge us when we ask, "Want to see our pictures from Africa?"
Both my husband and I agree that we want to make a return trip to another part of the continent someday and will certainly be in touch if you are still available to help!
Thanks again for everything!
 

 

Adams

June 2016
trip created by Africa Specialist Kristina Kowalczewski

Travelled to:

We had a great experience due to Kristina doing such ardent planning to meet our financial goals as well as making sure that we were seeing what we wanted to see in Africa. She was delightful in her delivery of the itinerary that met our needs and expectations. The properties were great and most important the people of Africa were welcoming and most helpful. Her choice of properties made the trip memorable as we had some fine dining under the stars on many occasions. The safari program was superb with an excellent guide for just the two of us with our own tracker as well. We saw the big five and much more. South African Airways was a superb airline in service and in hospitality. They truly served good meals in the air as well as making us comfortable. I will in the next few weeks upload to Kristina some photos of our experiences.
Thanks to Kristina for her dedication and love for Africa.
 

 

Judy H

May 2016
trip created by Africa Specialist Mark Black

Travelled to:

Dear Mark, 
Thank you for the thoughtful gift of safari note cards……another way to remember our fabulous trip.  
The vacation was perfect. We saw so much and learned so much. The staff at all the lodges we stayed at couldn’t have been more welcoming and fun. I will remember this trip always.
Also we owe a big debt to you. You were so very helpful before we went and thoroughly prepared us for the trip. So all in all thank you so much. If we decide to do another African trip you will be the first person we talk to.
 

 

Flavio A

April 2016
trip created by Africa Specialist Hilari Ross

Travelled to:

Hilari,
WOW WOW WOW, My wife and I have set foot in four Continents and have visited 17 different Countries and other than my Native Country if I were to recommend one it will be SOUTH Africa.
What a beautiful Country not only for the Breathless and Speechless moments over and over we had for the Beaches , the mountains, the wild animals but more importantly their people.
If I were to rate my experience from one to ten, one being the lowest rating and ten the highest I would give an ELEVEN to South Africa.
Did I say that the food quality and presentation is great and the prices are even better????? Well they simply are.
I went to do the South Africa IRONMAN in Port Elizabeth and the prices I paid for one week at the Radisson Blue, wouldn't even have three days in USA, needless to say that the service is the best.
While riding my bike the day of the event a monkey got across the road in front of me and in my way back there were two little monkeys sitting at the edge of the road watching us go by. What a spectacle. I was expecting to see wild life until I went to the Safari not knowing that on race day we had them as spectators.
Gino The Tour Guide in our City tour in Cape Town was very knowledgeable, very friendly and had us in AWE for the entire day.
I was thinking that that was the best thing we were going to have in our trip not knowing that Tyrone our Safari Tour Driver was ten times better than Gino. 
We went four times in the Safari and every single time we got to see the Wild Animals over and over, but every single time was like a completely new show.
 

 

Tony D

March 2016
trip created by Africa Specialist Elizabeth Bradford

Travelled to:

Elizabeth,
Before I say anything else about how great the trip was--at the Portswood we were greeted with a bottle of champagne on ice with a 40th anniversary congratulation handwritten note, yellow roses on the bed and in the room on turn down, and at the Monwana reserve, Emma upgraded us to the Zulu suite, offering us congratulations on our 40th.
So special, thanks to you and to everyone else who was so thoughtful!
 

 

Angie T

March 2016
trip created by Africa Specialist Cheryle Velsor

Travelled to:

Dear Cheryle,
We had a wonderful time. It was more than we could have hoped for. All of the arrangements that you made were terrific.  Thank you again.
 

 

Juby B

February 2016
trip created by Africa Specialist Mark Black

Travelled to:

Mark, we came back  on Sunday and just wanted to let you know, trip was great we had a blast. I will get back to you as there are many other places I would like to visit. Tks for putting together a great itinerary and the hotels and the service was incredible.
 

 

Janice & Dirk J

February 2016
trip created by Africa Specialist Maritza Velenzuela

Travelled to:

Hi Maritza:
Dirk and I wanted to let you know about our wonderful trip. Unfortunately due to the storm in New York we missed a day in Cape Town, but all in all it was a fabulous vacation. The hotel in Cape Town was very nice and we enjoyed some time on the nice patio. The day trip to Cape of Good Hope was excellent and the penguins were fun to watch. We also visited the water front and Table Mountain.
The highlight of our trip was our stay at Thornybush Serondella Lodge. We were amazed at how close we were able to get to the animals and we saw the Big 5 within 1 day.! The lodge itself is very luxurious and we were fortunate to have a room overlooking the watering hole and saw many animals there every day. 
The Safari Lodge in Victoria Falls was very nice. We enjoyed our dinners overlooking the valley and the watering hole. 
We were so impressed at the level of organization. All our flights were on time and we were met everywhere as arranged. We would certainly recommend SAAV to anyone looking for a great holiday. Thanks for all your assistance in putting this together for us.
 

 

Daniel C

February 2016
trip created by Africa Specialist Hilari Ross

Travelled to:

We had a wonderful experience. We loved Cape Town and everything that was arranged for us there from the hotel to the tour, which was a lovely experience. The transfers were prompt and delivered us where we needed to be. The Pilanesberg reserve was incredible and we got to see so many animals up close! The hotel that we stayed at their was so gorgeous and the service was perfect.
 

 

Andrew H

February 2016
trip created by Africa Specialist Hilari Ross

Travelled to:

Thanks to Hilari and her efficiency and knowledge, we enjoyed a trip that was a once in a lifetime experience.
The resorts and events set up, especially at the Bakubung Bush Lodge and the Victoria Falls Safari and Lodge were unforgettable. 
Thanks again for everything and would definitely look to you again for future destinations.
 

 

Janet H

January 2015
trip created by Africa Specialist Tom Cline

Travelled to:

Our guide made our time in Tanzania perfect; he was so knowledgable, helpful, cheerful, and we were SO impressed by his information, his driving skill (in conditions that were kind of challenging), and his alertness helped us spot the animals frequently. He really made our safari the truly spectacular experience.
 

 

Catherine F

January 2016
trip created by Africa Specialist Tom Cline

Travelled to:

This was a terrific trip! Lori Visser, our agent, helped us in a thousand ways--sometimes in areas where we didn't even know we needed help. 
Our guide, SP, was the best: he knows about the land, the animals, and the birds and wants to continue learning. He's also personable and an excellent driver. Please give him a raise! In your publicity, include the absolute necessity of having an experienced guide.
Also, include the Masai in what you say about the trip! We enjoyed them (the men) so much, also liked how the Lake Natron lodge was situated between two Masai villages. We could see people going about their business, children going to school, etc. Sadly, the women were more difficult to relate to. We had no language in common. They were interested only in selling us their beadwork.
I liked the variety in the lodging. Please encourage the people at Lake Natron to upgrade their facilities. They don't need to be fancy, but put the thatch on the roofs, fix the broken lights, install safer showers/baths. Toilets are new--nice. One over-the-top place was more than enough (Serena Serengeti). Acacia Farm Lodge is stunningly beautiful, but details need to be attended to. I don't need rose petals on my bath mat. I'd rather have the blown-out bulb replaced in the bathroom, an electrical outlet there, and an adapter so I could use the hairdryer provided. The staff was most welcoming.  
Again, a trip of a lifetime!
 

 

Jim & Hazel S

December 2016
trip created by Africa Specialist Sherry Lankin

Travelled to:

Dear Sherry
 Hazel and I wanted to thank you for organizing our recent, wonderful vacation in South Africa. Everything worked out perfectly travel wise and we really enjoyed it. Cape Town is a beautiful city and the three tours you set up for us were really excellent, we saw a lot and learned a lot. The subsequent time on Safari also was excellent. The accommodation was small and outstanding, the ranger and other staff were excellent and looked after us well. We saw lots of animals including all of the “big five” and enough giraffes to keep even Hazel happy (she loves them!)  Many thanks once again.
 Jim and Hazel S.
 

 

Latasha F

December 2015
trip created by Africa Specialist Gabe Greenberg

Travelled to:

Hi Gabe,
Thank you so much for the cards.  They were the bees knees.  It was comforting to have you walk me through my trip after I missed my flight.  By you rearranging everything, I didn't miss a beat.  I know I will visit South Africa again and will be sure to use your vacation services.  I will also tell my friends to contact you if they travel to Africa.  
Matter of fact, do you plan trips to Gahna?  My sister wants to go in the month of June.  I will copy her on this e-mail to possibly help with her planning. 
Cheers!
Latasha
 

 

Linda H

December 2015
trip created by Africa Specialist Mark Black

Travelled to:

Hi Mark! I wanted to thank you for the AMAZING South African adventure you planned for my family! It was PERFECT in every way! I honestly could not believe that with so many moving parts, that everything went off without a hitch! All the transfer pick-ups arrived EARLY to meet us.  There was never question about what was happening next. The shark dive was cancelled due to poor weather and boating conditions.  But they were quickly able to accommodate us on the following day.  What an amazing adventure!  We LOVED the Sun Cullinan hotel and its perfect location to the waterfront. The tour guide, Jason, who led us on the full day Cape Tour was AWESOME. And we met some cool families along the way following in our footsteps! The Serondella Lodge was so wonderful, that we literally cried when we left! Chewie, the Ranger, and his partner, Monica, the hostess, were some of the most wonderful people we have ever met, and they found a place in our heart forever!  The Victoria Falls Hotel was a perfect finish.  Thank you! thank you! I will be back to have you book my clients on this same adventure.  It was truly a trip of a lifetime and I appreciate all your insights to make it happen!
Happy new year!
 

 

Pinakin S

December 2015
trip created by Africa Specialist Hilari Ross

Travelled to:

We had a marvelous time one of the best holidays after a long time, everything without an exception was great Thanks to Hillari Ross who got us the perfect combination to stay, travel and commute. Will be recommending this unique experience to others as well. Keep up the good work and am tempted to do it again.
Thank you all once again and do keep me in the loop for any new offerings.
Pinakin
 

 

Castelo

December 2015
trip created by Africa Specialist Elizabeth Bradford

Travelled to:

What a great value for the two weeks!!
Your sending us to Thornybush was EXCELLENT and the staff at that site was incredible.  Would definitely return to enjoy Cape Town and the environs further east.
 

 

Ernesto L

November 2015
trip created by Africa Specialist Tom Cline

Travelled to:

Thanks Tom, this is the best experience in my life.  Never encounter so much thrill with those wildlife especially walk with the Lion. Please inform me any especial offer for next year, will bring my son with me. Thanks
 

 

Sveum

November 2015
trip created by Africa Specialist Sherry Lankin

Travelled to:

This was an amazing trip! We loved every aspect of it! Staying at Thornybush Game Lodge was the highlight of the trip. The staff at Thornybush were amazingly attentive!
 

 

Crystal K

October 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

Thank you very much for helping us to plan the best vacation ever!  I'm still basking in the glory of our trip to South Africa.  It was truly amazing!  Everything was first class and exceeded our expectations. 
Arlene and her husband Hilton were amazing.  They took excellent care of us from the time we arrived until the time we left. For example, one day after our tours we were in the mood for a good hamburger.  Arlene and Hilton told us about a great restaurant that had excellent burgers and milk shakes; but they didn't stop there, they actually drove us to the restaurant, and allowed us to go in and check the menu to see if it was something we wanted to come back for later.  When we checked in at the airport, Arlene stood at the security line until each of us made it through and waved at us as we headed to the gate.  The little touches were special, and will never be forgotten.   
The Waterfront hotel in Cape Town was fantastic.  The staff learned our names, and were extremely pleasant.  The breakfast they serve is awesome as well as the cooks and servers.  The Kapama Lodge really exceeded our expectations.  From IP who picked us up at the airport, to Daron that checked us in, to our housekeeper Gift, and our safari driver Shanae and Stanley, we were never disappointed.  The food was great and the spa was amazing!!! 
By far the most exciting point of the trip was the school visit.  The children at Moshesh will forever be in our hearts.  It was a blessing to be a blessing to the students and teachers.  We had so much fun, and made lasting relationships.  Arlene and Hilton made the experience even better by helping us to select the appropriate things for the school, and making sure we met their needs.  They even took us back to the school on our way to the airport so that we could hand deliver our cash donation. 
As you can see, I can elaborate for hours about this trip.  I have shared the highlights with anyone who is willing to listen and look at my pictures.  We would be proud for you to share our photos, and will most definitely be a solid reference for SAA.  I will definitely complete the survey. 
Crystal, I would like to personally thank you for helping to make our dream come true.  You were always professional and patient, even when my own patience was challenged.  I will definitely call you when I have the opportunity to plan another South African vacation, which may be soon.  My father-in-law was so impressed he has offered to take our family back to Cape Town.  I will let you know when we are able to secure dates :-) 
Best regards / Mit freundlichen Grüßen,
Crystal K
 

 

Ron M

October 2015
trip created by Africa Specialist Tom Cline

Travelled to:

 
The trip was terrific!  All the arrangements were impeccable.  Every driver who was supposed to show up did so at the right time.  The accommodations were luxurious.  We have nothing but good things to say about the places where we stayed.  We had a wonderful time at the Thornybush Reserve and got to see all the animals we hoped to see.  The Cape Town and the Victoria Falls tours were also excellent.   
We would rate the trip a 10 out of 10 and are happy to recommend SAA Vacations to our friends.
Thanks again.
Ron M.
 

 

Ed & Sue

October 2015
trip created by Africa Specialist Mark Black

Travelled to:

Mark, Thanks to you and Maritza for putting together a trip of a lifetime for us. The flights were great, as were the tours. Our thanks to both Hylton and Wild Horizons, as well as Magic Bus. The hotels and lodges chosen were perfect for our needs. As you promised, the pickups were all on time and all waiting for us. The tour options chosen provided a perfect introduction/overview, for first time visitors. We did ride the elephants in Zambia.
We will glad to give you organization and both of you a five star rating for a job well done. In the future, if you have any clients or potential clients who our on the fence or apprehensive about the trip, we would be glad to talk to them on your behalf.
We are already starting to plan our next trip to South Africa.
Again thanks for all your help.
Sincerely,
Ed O. & Sue D.
 

 

Joyce B

October 2015
trip created by Africa Specialist Mark Black

Travelled to:

My note is to express my appreciation for the patient, courteous, and informed help that I received from Mr. Mark Black.
He listened to my requests, regarading travel, and planned an interesting trip for me and my four, teenaged Grandchildren.
Mr. Black has excellent Customer Relation Skills.
Peace,  Joyce B  (AKA Grammy Joyce!)
 

 

Susan L

October 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

It truly was a trip of a lifetime, down to the very last detail!!! Thank you so much for all your planning and for the good care you took of all of us. 
 

 

Arthur O

September 2015
trip created by Africa Specialist Tom Cline

Travelled to:

Hello Tom, Yes, we made it back safe and sound. Overall we would rate our journey as a "trip of a lifetime".  We confirmed our memory that the South African people are the most genuine, open, caring people in the world!  We met people from all walks of life and found them all to be very gracious.  Our waistlines also attest to the fact that the food in South Africa is the world's best!  The scenery, wildlife flowers, etc. all exceeded our expectations. Best regards,  Arthur O.

 

Tom & Holly S

September 2015
trip created by Africa Specialist Sherry Lankin

Travelled to:

Hi Sherry! We had a GREAT trip!  Thanks so much for all that you did.  We will certainly refer you to friends, family, and colleagues.  In fact, around the water cooler today in the office I started to do just that. We did the “Devils Pool” excursion and the helicopter excursion over the falls.  Both were well worth it!  The Kariega Reserve was great too.  The guide, Victor, did an excellent job finding the elephants, rhinos, lions, etc for us.  A few photos are attached. The drivers were all on time, and the accommodations beat expectations! We thank you again and we’ll remember you and SAA the next time we go to Africa…maybe the East side next time, to see the migration from the Serengeti?  We’ll see…. Best Regards, Tom & Holly S.
 

 

Peter C

September 2015
trip created by Africa Specialist Mark Black

Travelled to:

Hi Mark, I wanted to thank you for the great work you did on arranging our tours and hotel in South Africa.  The tours where great, the guides excellent, the transportation perfect, and the hotel was awesome! Thank you so much for taking such great care of us! -Peter
 

 

Bob and Mary-Ann J

September 2015
trip created by Africa Specialist Mark Black

Travelled to:

Hi Mark, What a nice surprise. The notecards arrived to-day and they just brought back wonderful memories of our trip. Thank you so much. Of all the trips we have taken, this last trip to South Africa was the best. I cannot rave enough about the hotels, having our own personal driver and tour guide, and of course Kapama. Being in our 70's and both being two times survivors of Cancer makes us especially appreciative of being able to go back to South Africa. Don't know how many more Big trips we will be able to take, but the memories of this one will last forever. I will recommend you highly. Again, thank you for setting up our wonderful trip and again for the notecards - Bob and Mary Ann J
 

 

Carolyn D

February 2016
trip created by Africa Specialist Crystal Allen

Travelled to:

Hi Crystal, Want to thank you for arranging the most glorious trip to SA.  Everything was perfect. I feel as though I spent 2 weeks being transported from place to place on a velvet pillow!! Every accommodation was excellent, every tour was fabulous. Would not hesitate to recommend.  Again, thank you!!
 

 

Steve H

August 2015
trip created by Africa Specialist Tom Cline

Travelled to:

Just want to thank you for all your help with our  wonderful Africa trip.  Flights were all on time, drivers prompt.  Nice treat to have transfers prearranged.  Breakfasts all excellent everywhere.  Victoria and Albert offered upgrade to presidential suite for last 2 nights in Cape Town for small up-charge.  That was very nice - huge apartment.  Weather lousy in Cape Town but nice the day we drove out to Cape Point - beautiful.  Serondella was fabulous in every respect - service, personal attention, food, game drives.  Could not have been better.  Victoria Falls was gorgeous as expected.
 

 
 

Gregg C.

August 2015
trip created by Africa Specialist Tom Cline

Travelled to:

Thanks for everything!  We had a fantastic time, and thought the trip was great. I wanted to say that our guide, Chris, at Tour D’Afrique, was fantastic…  he deserves some recognition… All the best! Gregg
 

 
 

Isabelli D.

August 2015
trip created by Africa Specialist Tom Cline

Travelled to:

All went very well. We had a great time in Cape Town, Pilanesburg and Joburg.Thank you to you and your team for a well organized vacation. We are already thinking of going back to visit Port Elizabeth, Durban and Kruger. Again Thank you.
 

 
 

Jonathan H.

August 2015
trip created by Africa Specialist Sherry Lankin

Travelled to:

We just got back this morning. We had such an incredible time. We saw some fantastic things over there. Thanks for all your help getting this set up. -Jonathan.
 

 

Woodward Family

August 2015
trip created by Africa Specialist Sherry Lankin

Travelled to:

On the whole, our trip was wonderful. All of the places we stayed were nice and the guides assigned to us were wonderful.
 

 
 

Albin C.

August 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

The holiday was outstanding in every way!  Certainly there was the exoticism of the destination; the natural beauty of SA, catching a glimpse of the fauna -- baboons, ostriches, kudu, et al (safe to say, there are none of these wandering around Miller Place) and simply the constant shift of the landscape were all winners. The Table Bay was an excellent hotel with exceptional staff.  The three of us were especially impressed by the quality of our guides; Enrico and Avril.  They were both knowledgeable with delightful personalities.  It was a pleasure to spend a day with them. In addition, everything was on time.  From the pick up for our tours, to the transfer driver there to greet us at CPT. We all know that SA has had a difficult history, but one leaves there with hope for tomorrow and a deep desire to return. As I've said many times before, you and Maritza are first rate professionals; knowledgeable, efficient, helpful and unfailing pleasant.  I hope your boss knows he/she is lucky to have both of you.
 

 
 

Len R.

August 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

Thanks to your help, our trip was truly epic! The itinerary was perfect and the accommodations were 4 to 5 star with great value. Our 7 and 9 year old grandchildren were enthralled throughout! We saw all the big 5, plus hippos, jackals, hyenas, cheetah, and even a civet on a nighttime safari! We also saw about 150 species of birds! The boat rides in Chobe and at Victoria Falls were amazing! This is a great time to travel to South Africa because of the very favorable exchange rate -- many meals were included on our trip, but now a reasonable restaurant meal is only about $10 U.S. -- we had ostrich, zebra etc. in waterfront restaurants in Cape Town. Cape Town is an amazingly beautiful and sophisticated city, and our trips to visit a township, Mandela's prison cell, and the Botanical Garden were all great.  Two small issues were quickly resolved by your South African counterparts and all the connections and pick-ups were seamless, in spite of the fact that we had 5 internal flights! We travel frequently, but this trip ranks at the top! Please express our gratitude to all involved! -Len 
 

 
 

Michelle F.

August 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

Trip was fantastic! Everything was set up perfectly! Hotels were great, transportation was always perfectly on time! Great job! Thank you!I will recommend you to anyone wanting to go to SA! Best, Michelle 
 

 

Chris H.

June 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

We had a great time in South Africa and I want to Thank you for your diligence in the planning of our itinerary - there were no issues at all! Everything went according to the plan and everyone was on time and ready to pick us up when they were supposed to. I was very impressed
The food and wine tour was GREAT - the guide was very knowledgeable about the area and shared some art places with us as well as the local food places. I would highly recommend that for first timers to South Africa. You may also want to look into adding the drumming/restaurant into your planned itinerary because it was so awesome. Besides the drumming lesson, they fed us traditional African food and entertained you with African song and dance throughout dinner.
Thank you again for planning our trip and being available to answer ALL my questions!
 

 

Jill K.

July 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

Thanks for the notecards!  We had a wonderful time in South Africa, everything went exactly as planned, no problems at all.  We enjoyed all of it but I think my favorite thing in Cape Town was a cooking class that my daughter and I took in the Langa township.  It was also nice to be so close to the waterfront.  We took the shuttle there every night to eat and buy gifts.  I managed to bring back 7 bottles of wine :)
We saw so many animals on safari, it was incredible!  The first time we went out we saw so many lions including cubs and we also saw lions hunting.  
I guess I have to save up my money for another trip, I'd love to go back.  Thanks so much for all your help in making it possible.
 

 

E.L.

July 2015
trip created by Africa Specialist Sherry Lankin

Travelled to:

Thank you for the lovely notecards. We did see all the animals in the pictures. It was very wonderful vacation but much too short. Everything was perfect, accommodates were wonderful tours were great and on time, even the weather cooperated. Looking forward to more material from you about Botswana and Victoria Falls. 
Thanks again, 
E. L.
 

 

T. Ortega

July 2015
trip created by Africa Specialist Crystal Allen

Travelled to:

All the guides, crew and staff were very knowledgeable. Their guide (Chris) in Cape Town provided an excellent overall insight into the history of South Africa. He was very accommodating and took the time to answer all their questions, took their pictures, etc.. The shark cage dive was also an excellent experience with friendly crew and staff. They have outstanding knowledge of the great white sharks and seals. Their safari guide (Owen) and his assistant (Federica) were also excellent and did their best to show them as many animals as they could find. They were very accommodating and knowledgeable about the animals and the terrain. Owen even gave them a lesson in star gazing and showed them the constellations that could be seen in South Africa. The accommodations were very nice and comfortable. They would highly recommend this trip to families and friends.
 

I. Desrosiers

July 2015
trip created by Africa Specialist Tom Cline

Travelled to:

All went very well. We had a great time in Cape Town, Pilanesberg and Joburg.
Thank you to you and your team for a well organized vacation.
We are already thinking of going back to visit Port Elizabeth, Durban and Kruger.
Again Thank you.
 

J&E Rock

July 2015
trip created by Africa Specialist Tom Cline

Travelled to:

Eli and I want to THANK YOU so much for everything! Our trip was absolutely INCREDIBLE, and all of the plans were perfect, down to every detail!

South African Airways was by far the best airline we have ever flown, and the flight attendants were so friendly and went out of their way to make sure everyone was comfortable. The hotels were absolutely amazing, the staff went above and beyond to make us feel special on our honeymoon. The Victoria Falls hotel was beautiful, and the staff were so friendly to us. We thoroughly enjoyed all of our activities, especially the tour of the falls and the sundowner cruise. The One and Only surprised us with an upgrade to a suite, and with Champagne, chocolates and wine in our room upon arrival. We also had the most gorgeous view of Table Mountain. The second night we were there, we came back to a room with rose petals, candles and a note just saying they hope we were enjoying our stay. The staff was so genuine and always greeted us by name when coming and going. The concierge was extremely helpful with arranging plans and transportation on our free day, which we went up to Table Mountain and also did the Robbin Island tour. Katie our driver/guide for the wine tour and the tour of the Cape was FANTASTIC. She was so knowledgeable of the area and took us to a lot of great spots, both touristy and local. We had so much fun exploring Capetown and the wine lands with her. We did not think our trip could possibly get any better after Capetown, but Simbambali proved us wrong. From the time we arrived, everything was incredible - the food, the staff, the lodge and the game drives. They even surprised us with a private dinner in our room! We did not want to leave!

We truly enjoyed every second, and cannot thank you enough for helping us plan the most perfect honeymoon that neither of us will ever forget! We look forward to planning another trip to South Africa in the next few years with your help!
 

T. Deery 

May 2015
trip created by Africa Specialist Mark Black 

Travelled to:

Mark, your planning was fabulous.  Monwana was perfect, Chobe river safari/cruise was fabulous.   In KwaZulu Natal we spent our first night in Durban with a great view of the ocean, 3 days in St.Lucia ( Cape Vidal, kayaked with Hippos and Crocs, visited a Zulu school ), one night in Ballito at Salt rocks. Will send some photos when  we get them together. Please use us for referral.
 

S. Benito

May 2015
trip created by Africa specialist Sherry Lankin

Travelled to:

The whole trip was absolutely amazing in every respect - everything we saw and experienced, the accommodations, the food, the transportation- air, land and sea-, the weather and the people. Your professionalism and responsiveness in working with us to arrange all that was magnificent and Robin, the boys and I thank you so much for your patience and hard work in making it all happen.
 

Pam B. 

May 2015
trip created by Africa Specialist Tom Cline

Travelled to:

You did a fantastic job on all our accommodations.  Our drivers, Sun City, the lodge, the safaris were all fantastic and we had a wonderful time.   Thanks so much for everything.  I would highly recommend your services. 
 

Diana W. 

May 2015
trip created by Africa Specialist Sherry Lankin

Travelled to:

Thank you for the lovely cards...what a great surprise!  The trip was incredible and I want to take my husband. 
Everything about the trip was wonderful.  I needed one last day to rest up.  We did see the Big Five in a day and a half.  I did have a treatment the last day at the spa which was half what I pay in the U.S.
All of the day trips were great. We had only one other couple with us.  Weather was wonderful.
Best trip we have taken.  
 

D & R Rice 

April 2015 
trip created by Africa Specialist Sherry Lankin

Travelled to:

To all you at SAAV, thank you for planning a fabulous trip. 
A few comments: all the transfer, pickups, hotels were great. Everyone was on time, courteous and knowledgeable. We could have spent more time in Cape Town. Beautiful city. The tours were great; small and intimate. Shark dive was amazing, although we had to leave hotel at 2:30AM to do the trip because of the weather.
The accommodations chosen for us were perfect. We enjoyed Serondella the most. The folks there were spectacular. The food in every accommodation was over the top!
I will recommend you all to friends planning a SA adventure.
Again, thank to you all.
 

Nicole C.

December 2015
trip created by Africa Specialist Tom Cline 

Travelled to:

I am writing to express my appreciation of one of your employees. Tom Cline was very patient with me as I planned my trip to Africa. He suggested several safari lodges that were small upgrades to the lodge that was included in our package. After reviewing the options I was so pleased Tom went out of his way to make this suggestion since the lodges he chose will be a much more intimate and luxurious experience. He also was always kind when I needed to make changes in the dates of the trip. He called me to provide the opportunity to respond to questions I had about the itinerary. If I was expecting a quote to be prepared that was not finished he always sent me a message communicating the delay. 
 In comparison to other travel specialists I've worked with Tom Cline is one of the best. He has excellent communication and interpersonal skills and has worked hard to make our anniversary trip to South Africa and Seychelles memorable. 
 

William B. & Harold H.

February 2015 
trip created by Africa Specialist Mark Black

Travelled to:

I would like to echo the sentiments that Harold expressed in his email noted below.  The trip was simply amazing.  Everything went off as planned.  We did not encounter any difficulties.  I will share photographs as soon as possible. 
 
Mark, as I have mentioned to you previously, you did an outstanding job and provided excellent customer service while planning the vacation package for Harold and myself.  I appreciate all of the timely responses and efforts you put forth in making sure we were satisfied with the details of the vacation.
 
Thank you so much putting together an incredible vacation package for William and myself.  The trip was exhilarating and filled with adventure and wonder.  There wasn't one snag in the itinerary that you put together for us.  The hotels were fabulous and our driver/van was waiting to pick us up at every location.   I will tell friends about SAA and definitely use your service again when I travel to South Africa.
 
I have pictures and videos that I cannot wait to share with friends and family.
 

S. Greenwood 

January 2015
trip created by Mark Black and Maritza Velenzuela

Travelled to:

The Southern Sun in Cape Town was perfect: friendly staff, great room and breakfast, and the location was perfect for walks to both City Center and the Waterfront. 
 
The two tours were also perfect. We were able to get up to Table Mt on the cable car, and then it closed for 2 days due to high winds so we were very lucky. We loved the full day Cape tour. We had the same guide, Iggy, for both days and he did a great job. We really enjoyed our 3rd day on our own since there were many places we learned about and wanted to visit: Castle of Good Hope, District Six Museum, Slave Lodge, Company's Garden, and lots of time and bargaining fun at Green Market Square and then dinner at the Waterfront. 
 
Monwana Game Lodge was really great. Jacques, Morris, Emma, Kelly and the rest of the team were incredible. We loved the size (only 8 guests) and the daily routine of safari, breakfast, rest, high tea, safari and cocktails before dinner. The food was superb. They made a special fireside New Year's Eve dinner on the back deck. Jacque was a great host and educator on safari. We saw the Big 5 and plenty of other wildlife. Each outing was different and special.  We filled two cameras daily. 
 
We would have loved to have been able to spend another day at Monwana ( our decision), but other than that, the mix of 4 nights in Cape Town and 2 at Monwana was perfect. We hope to return again, perhaps during August for even better viewing. 
 
We would like to thank Mark and everyone at SAAV for putting such a memorable trip together for us
 

Sable S.

December 2014
trip created by Africa Specialist Tom Cline

Travelled to:

We visited Cornelia's friend's place in SA, the weather was great! We could not take the cable car to view the mountain as it was very windy. The hotel in Cape Town was not great, the rooms were very small, in fact Susan asked to move; I should have asked too as sharing the tiny room with Aziza my sister was very cramped.
 
The trip to Mowana was GREAT! We enjoyed the game and the meals at the lodge. That was a great place you recommended. I highly recommend it for other travelers.
 
Zambia was beautiful! We visited Livingstone but the waterfalls were not at peak. The Zambezi Sun was GREAT! My brother sent a driver with an SUV, we drove to Lusaka, stayed a night there and then drove to Sinda where my family stays. We spend a night there, and then drove to Chichele lodge at Mfuwe in Eastern province. We stayed there 2 nights. My brother paid for the trip!
 
Cornelia and Susan took the flight to Lusaka from Mfuwe; they stayed one night in Lusaka before they came back.
 
I want to thank you and your staff for the tremendous patience and all your help with all our trip coordination. You were particularly patient with us as we made all our changes. The trip was expensive but worth it.
Thanks again!
 

Elizabeth C. 

December 2014
trip created by Africa Specialist Sherry Lankin

Travelled to:

Upon conducting an internet search for South Africa vacation planners, I randomly and happily connected with Sherry Lankin, beginning what was a wonderful experience in creating a first trip to this part of the world for my family.
 
We returned from our adventures last week, having had an incredible time. I called Sherry today, to thank her for her stellar work and excellent recommendations. However, I felt compelled to reach out to you, to commend your organization and to sing the praises of Sherry.
 
In her quiet way, she guided me through the intricacies of planning such a trek. She really listened to me when I talked about where I wanted to spend money and where I wanted to conserve money. She shared her experiences and made recommendations. I felt as though I was working with a friend, rather than an employee out to make a buck for the company. It became very natural to trust her judgement.
 
She is an effective communicator; I knew that a return phone call or email would be quickly forthcoming. Again, her dependability was impressive.
 
Kudos to Sherry Lankin. She is the first person I will call when we schedule our next trip to that part of the world.
 

A. Jones

November 2014 
trip created by Africa Specialist Tom Cline  

Travelled to:

Tom _ thank you for your welcome note. I must tell you that everything went so very well on our African trip, thanks to you. As for worries about ebola, thank goodness there was no trouble at all with stopping in Senegal. They certainly have it all under control.

The safaris went beyond our expectations -- we saw a live game oil of a Bull by 5 lions -- talk about learning about the killer instinct up cole! WOW is all I can say. The staff at Simbambili knows me, and We were greeted at the airport and the service at the lodge couldn't have been better. As for the Chobe Game Lodge, well, I have a big fan there, and we were treated a bit like royalty, especially on my birthday, which they somehow already knew about!  
 
All is all, it was the best trip we've ever taken to Africa and John and I wish to thank you for all of your efforts !!!! 
PS: I also did TV & radio while in JoBurg so the Sandton Sun was the right call!
 

James and Ellen

trip created by Travel Expert Maritza Valenzuela

Travelled to:

Hi - we are back from South Africa/Zambia. It was the best vacation EVER!!! We loved every minute of it - the accommodations, food, Safari, Cape Town, and Victoria Falls. It was a vacation to remember.
 
Apparently, I can only send you six pictures at a time, so I will send you too additional emails. These pictures are from the Cape of Good Hope. We took (no kidding) over 1,000 pictures. Our only disappointment (very minor) was that, other than the mist in the distance, we couldn't see Victoria Falls from Stanley Safari Lodge. The Lodge was further from the falls than we had expected. The falls were spectacular and a must see this time of year. 
 
We had dropped Johannesburg from our trip (except for one night), and that was a good idea. Johannesburg, from the little we saw of it, was disappointing and a bit scary as security accompanied us from our car to the restaurant. 
 
Thank you so much for putting this once-in-a-lifetime vacation together. It was perfect. If you have another must see vacation, please give me a call. We are ready for the next one of your adventures. Thanks again for all your work and for the beautiful cards.
 

Kristen M

trip created by Operations Manager Joanne Elam

Travelled to:

Joanne Elam and Maritza were fantastic to work with. Joanne listened carefully to our thoughts and ideas for our honeymoon and planned the perfect trip for us. Joanne was always very responsive and explained all of our package in detail. Everything in South Africa went very smoothly and just as she had described. The arranged tours in Cape Town were great and very informative but the highlight was our safari at Monwana Game Lodge. We cannot rate Monwana and its staff highly enough. We plan on going back for our five-year wedding anniversary!
 
Thank you, Joanne, for planning a honeymoon for us that exceeded all of our expectations.
 

M Smith

trip created by Operations Manager Joanne Elam

Travelled to:

We would like to thank Joanne Elam for having organized the trip of a lifetime! Everything went according to schedule from the moment we landed to the time we departed. In two weeks we were able to experience 3 different unique places, each with its own distinct feel. Not having to worry about any aspect of the organization allowed us to enjoy our African adventure to the full. Joanne's grand finale was our stay at the Stanley Safari Lodge in Zambia, a place of mystical beauty with open views to the mist rising from the Victoria Falls! The only disappointment of our trip was having to say farewell to Africa, a place we have fallen in love with. Thanks again Joanne, already looking forward to working with you to plan our next trip.
 

Mr & Mrs Hochberg

Trip created by Africa Specialist Crystal Allen
 

Travelled to:

Will write you later with more info but to summarize, I must say it was an awesome experience...from Shamwari to Cape Town!!! Every voucher pickup was on time, professional and helpful. Radisson Blu was fabulous and Shamwari makes us want to go back again next April. Thank you for all you did to facilitate this wonderful experience for us. Mickey Hochberg
 

Penelope A

trip created by Africa Specialist Crystal Allen

Travelled to:

Our group, all seasoned travelers, had a wonderful time. The venues were better than we expected. The service provided by the guides were exceptional. We were very very happy. And Crystal Allen was great as our overall advisor. I will definitely work with her again. Thank you!
 

Donna L

October 2014
trip created by Africa Specialst Crystal Allen

Travelled to:

We had a fantastic trip to South Africa. Thanks to you, everyone at South African Airways Vacations, Tour d’Afrique, Monwana Game Lodge and Hylton Ross for a wonderful trip.
 
South Africa was a truly gorgeous country, with friendly people. The Cape Town area was fantastically clean with no litter, which is unusual for a major city and very nice. He real highlight of the trip was the Monwana Game Lodge. It was fantastic. It is very small, the entire staff greats you when you arrive and they go to great lengths to make sure your visit is wonderful. Our room was very large with our own deck looking out on the watering hole which had lions, antelopes (not at the same time!), and a variety of other animals which we could watch from our chairs. The Game Drives were wonderful, the tracker and ranger were very good and we saw lions, leopards, rhinos, giraffes, water buffalos, hippos, and many, many other animals. We stopped for tea in the morning and a sun downer in the evening during the game drives, which was fun.
 
I cannot recommend Monwana highly enough. I think everyone should experience it. The food was fantastic and Emma took great care of us.
 
It was a perfect trip. The only thing we missed was Robbins Island since we planned to do it on our own and it was sold out so the advice is to buy tickets to it ahead of time if you intent to do it independently. It gives us something to add to our next trip.
 
Thanks for all your efforts for a flawless trip.
 

Margaret H

October 2014 
trip created by Africa Specialist Mark Black

Travelled to:

The March trip was awesome & special memories for a lifetime! I would like to thank you for your efforts in coordinating So Africa Zambia & Botswana for us. Honestly, the safari exceeded my expectations! The owners & staff at Shumbalala were exceptional...our guide Wayne & tracker Herman were first class & the meals delicious. Loved the outdoor shower & fireplace every night.
 
In Zambia my guided walk to the wettest part of Victoria Falls was magnificent just the two of us. I really liked Stanley Lodge open air concept ...again warm service from staff. Finally Chobe was the frosting on the cake ... Enjoyed buffet food concept at all meals & the game rides & Chobe River boat expedition were great fun. Also the free laundry service was a nice surprise. I enjoyed a massage & relaxed for the trip home...unbelievable terrific weather all 2 weeks. My ONLY suggestion would be the direct flight on Sat from Shumbalala area to Livingstone avoiding Joberg night & airport transfer. Mark, I would like to close my thoughts by stating the crews on ALL my So African Airways flights were professional & the JHB to JFK crew a 10!